Enterprise Content Management (ECM) is a suite of tools for managing enterprise content, which mainly involves the management of documents, e-mails, records, along with digital assets and multimedia; such as videos, audio, or images, as it helps businesses run their organizations more smoothly and efficiently.
Beyond doubt, ECM has become an essential part of any company’s data storage and process management, and here is why;
- Security - Documents in any organization are regarded as reference to financial and non-financial data of strategic importance.
- Legal - Physical documents can be used as reference in a legal dispute, hence the need of cross-referencing digital documents with their physical counterparts to ease the retrieval of physical documents.
- Cost Reduction - The cost of managing digitized documents is significantly lower than the management of physical documents.
- Planning - Digitizing the documents of an organization, allowing easier access to old information for efficient and effective planning.