DigiGate © Correspondence management is handling the process of receiving, recording, logging, appropriately processing, responding to, and creating an audit trail of received correspondence. And is used to track all the incoming and outgoing business correspondence of an organization and make it available to all application users according to their roles and access.
DigiGate © Correspondence Management system provides the electronic means of storing, retrieving, and routing correspondence for review and approval. Such systems provide the capability to efficiently and effectively manage a huge amount of correspondence both electronically as well as on paper, mail, fax, and other traditional methods.
DigiGate © Correspondence Management system centralizes and manages the creation, assembly, and delivery of secure, personalized, and interactive business correspondences. It enables organizations to quickly assemble correspondence from both pre-approved and custom-authored content in a streamlined process from creation to archival.
As a result, customers get the right communication at the right time in the right way: timely, accurate, convenient, secure, and relevant. This enables businesses to maximize the value of customer interactions and minimize the costs and risks associated with a rather complex process.